Privacy Policy

Effective Date: 10/01/2022
Website: www.prwsanctuary.com
Business Name: Phoenix Rising Wellness Sanctuary (“PRWS”, “we”, “us”, or “our”)

Phoenix Rising Wellness Sanctuary is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, schedule services, or otherwise interact with us.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you contact us, schedule an appointment, fill out forms, or purchase products, we may collect:

Full name

Email address

Phone number

Billing information

Health-related information (via intake forms)

Any other information you voluntarily provide

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device type

Pages visited and time spent

Referral links and search terms

This is collected through cookies, analytics tools, and log files.

2. How We Use Your Information

We may use your information to:

Schedule and manage appointments

Provide services and respond to inquiries

Send email confirmations, updates, or newsletters (with your consent)

Personalize your experience and improve our services

Maintain internal records and comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

With trusted service providers (e.g., payment processors, scheduling platforms) who assist in delivering our services

If required by law or legal process

To protect the rights, safety, or property of PRWS, our clients, or others

4. Health Information Confidentiality

If you provide us with health-related information as part of your care:

It will be treated with the utmost confidentiality.

We comply with HIPAA-related privacy standards, where applicable.

Only authorized staff members will access your health records.

5. Cookies & Tracking Technologies

Our website may use cookies and analytics services (e.g., Google Analytics) to understand user behavior and improve performance.

You can disable cookies in your browser settings. However, some parts of the site may not function properly without them.

6. Data Storage & Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information

Withdraw consent for marketing or data processing

Request a copy of the data we hold about you

To exercise any of these rights, please contact us at [email protected].

8. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect information from minors without parental consent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” above. Your continued use of our website after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact:

Phoenix Rising Wellness Sanctuary
Email: [email protected]